Privacy Policy
Last updated: 17/12/2025
This Privacy Policy explains how information is collected, used, and protected when you use this website.
Who we are
This website is operated as a lead generation service. We do not provide locksmith services directly. Our role is to connect users with independent third-party locksmiths.
If you have any questions about this policy, you can contact us via the contact details provided on this website.
Information we collect
We may collect and process the following information:
Your phone number when you call us
Information you voluntarily provide during a phone call
Basic technical information such as IP address, browser type, device type, and pages visited
We do not collect sensitive personal data unless you choose to provide it during a call.
Phone calls and call recording
Calls made to the phone number displayed on this website may be recorded for quality, training, and monitoring purposes.
Call recordings are used solely to:
Monitor call quality
Resolve disputes
Improve our service
By calling the number on this website, you consent to call recording.
How we use your information
Information collected may be used to:
Connect you with a local locksmith
Respond to enquiries
Monitor and improve service quality
Analyse website and call performance
We do not sell personal data to third parties.
Third-party service providers
We use trusted third-party services to operate this website, including:
Call tracking and call forwarding providers
Website hosting and analytics providers
These third parties only have access to information necessary to perform their services and are required to protect your data.
Locksmith services disclaimer
This website does not provide locksmith services. Any services you receive are provided by independent third-party locksmiths.
We are not responsible for the work carried out, pricing, availability, or outcomes of any locksmith services provided.
Cookies
This website may use cookies to improve functionality and understand how visitors use the site. You can control or disable cookies through your browser settings.
Data retention
Call recordings and related data are retained only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
Your rights
Under UK data protection law, you have the right to:
Request access to your personal data
Request correction or deletion of your data
Object to processing of your data
Requests can be made using the contact details on this website.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact us through this website.
Important: This website provides a lead generation service and does not offer locksmith services directly. Services are provided by independent third-party locksmiths.